ProCosmediq is committed to maintaining your trust by protecting your privacy, keeping you informed about how your personal information is handled and keeping your personal information safe and secure.

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What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, telephone/mobile) comments, feedback, service reviews, recommendations, and personal profile.

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How we collect information?
When you complete the contact form, as part of our response process (to you), we collect personal information you provide us such as name, email, telephone/mobile. Your personal information will be used for the specific reasons stated above only.

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Why we collect such personal information?
We collect such non-personal and personal Information for the following purposes:

• To be able to contact our visitors and users with general or personalised service-related updates and messages

• To provide our visitors and users with ongoing customer assistance

• To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we may use to provide and improve our respective services

• To comply with any applicable laws and regulations

 

How we store, use, share and disclose your personal information?
ProCosmediq website is hosted on the Wix.com platform.

Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we communicate with our site visitors?
We will contact you only after you have completed the online contact form. The purpose of the communication is to discuss the online contact form completed by you.  For these purposes we may contact you via email, telephone and text messages

 

How we use other tracking tools?
ProCosmediq uses third-party services, such as Google Analytics & Google My Business to track the following:

• how many visitors are on the website site right now

• which cities and countries visitors logon from

• finding out what devices our visitors use

• find visitor interests

• find channels that drive the most traffic

• keep track of our marketing campaigns

• track how visitors navigate our website

 

How you can withdraw your consent?
Please contact us via our contact page https://www.procosmediq.com.au/contact

 

Privacy Policy updates
ProCosmediq reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon being posted on the website. If material changes are to be made to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.